Concept Cafe - Warrington

Very good value for money, very quickly served, tasty and plentiful. I had chicken and bacon Ciabatta with chilli sauce. All are on the more expensive side but I felt it was well worth the expense. My five friends had a similar lunch menu and we all thoroughly enjoyed it.

Having been to the Concept Cafe once before and visited the sister cafe at The Hollies Little Budworth several times I was expecting great service and excellent quality food. Unfortunately today’s visit was most disappointing. Although we were served very quickly, that’s exactly where the service ended. No one checked if the food was fine (it wasn’t), no one asked if we wanted more drinks or food or the bill ...... in fact no one even made eye contact or spoke when clearing the table. We waited, waited and waited for someone to come back and actually speak to us to offer us more but no ........ so I went to the checkout, paid the high prices and left. Even then no one spoke or asked if everything was ok. The sausage sandwich was the greasiest I have ever had the bottom slice of ciabatta was completely soggy with butter/oil dripping off and far too much onion marmalade I had to scrape loads off which still left a lot on the bread which was too soggy to eat. I won’t be going back as the staff don’t even have the basic courtesy of speaking to customers and the food was disappointing.

OK so it's not the cheapest but you get what you pay for. My husband and I stopped for lunch and both had the sausage and marmalade jam sandwiches one toasted they were superb and came with the most delicious coleslaw and salad on the side. The service was great, friendly and efficient. We had to return to the cafe 2 hours later as my husband realised he had left his mobile on the table, staff were so helpful and showed us 2 old codgers !! how to set up the emergency service should it happen again hopefully not .

Berries with a scone turned out to be 2 blueberries and 5 Redcurrants. Pitiful. How much do berries cost ! Scone was nice.

Had a smoked salmon and avocado sandwich. Came on a seeded roll but the top half of the bun was hot! Strange. The sandwich was OK, but only OK. The salad leaves that came with it were not very nice as they were tough somehow. Expensive lunch that could have been much better. Service not over good. No one asked if we would like anything else or another drink, no one asked if the meal was OK. No one asked if we wanted the bill. Used to be much better than this.