Jade Garden - Walsall

Amazingly terrible wrong order and absolutely no help when they try to solve them. in any case would not recommend

I had not now eat hot enough they need to serve hot food if they served hot eating would taste nice I am sure that

When I arrived, I was informed that the delivery driver had already left, but they were unsure of when exactly. I went back home only to find that my food had just been delivered, totaling a wait of several hours. This was longer than I had expected, and if I had known it would take this long, I would have likely chosen to eat elsewhere. I am not sure if we will be using their services again anytime soon.

Always enjoyed eating from here, but when they said an hour for delivery they do not expect to wait another minute for their meal. that has often happened. from this reason they give him a star evaluation. frustrated and never compensated...or even offered, not even a damn excuse

Had to be the most unprofessional, money grabbing poor service I’ve received in along time. The old man had no manners shouting at me down the phone telling me not to talk when it was his fault that I received the wrong order I sat...outside his shop waiting to receive. They had me waiting how long to give me the wrong order, then when I rang when I got home only to realise they gave me pork instead of prawns, they acknowledged yes they already knew but didn’t bother to ring to say despite having my name attached to your number on their system. Then they refuse to rectify via delivering what they should have talking about I was to far. It was ok for me to go collect and pay money into their business, but they conveniently decided Im was to far to rectify their error for their own convenience and when I told him to watch his poor manners he put the phone down. Never ever will I put money into that business to be treated like that for their own error not mine! And I’ve I’ll continue to inform people about that place because they need to understand they have no business if the people around them aren’t supporting it! And the requires respect and manners none of which that place or the old man possessed.