Jimmy John's - Walled Lake

Fantastic subs at a great price, and the staff is really friendly. The service is fast, too! Ordering online through their app is super easy. I'm a huge fan of Jimmy John's!

Very friendly staff. Management always makes a effort to correct any mistakes. I think the people in Walled lake expect to much from a fast food joint. Its jimmy John's not a fancy diner.. dont pay attention to the reviews of idiots online. Good food andfast!

My wife and I have attempted to place orders from this Jimmy John's three times over the past month, always several hours before their stated closing time online. Each time, we received a call or an email (which can easily be overlooked) notifying us that our order was canceled due to the unavailability of a delivery driver. So why is delivery still listed as an option on the order page? I've even offered to pick up the order myself, but they've always closed too early for that as well. Today, they announced that they'd stop taking pickup orders at 3:45 PM? It seems customer service is no longer a priority here. We might have to look for a nearby Subway instead.

I found his behavior quite rude and irritating. When I checked the receipt, it indeed instructed to leave the order at the door. This experience has made me hesitant to use the drive-thru again because I recognize the driver as the same person who always uses that obnoxious robot voice and interrupts me while I'm trying to place my order. I would appreciate it if you could speak to your staff about proper delivery etiquette.

Absolutely the worst experience I've ever had. I ordered a party box an hour in advance, but then waited an extra hour and 7 minutes in the drive-thru. There was only one person making subs, while the other staff member was sitting on his phone eating chips. Seriously, he couldn't help wrap or prepare a sub? Eventually, another employee showed up 40 minutes later and had an attitude, refusing to assist the first guy with my order. If preparing 10 subs takes two hours, they really shouldn’t be in business. This was on Sunday, June 25th.