Pizzeria Tanzo - Wagrowiec

Jesteśmy stałymi klientami tej pizzerii, jedzenie jest bardzo smaczne i ogólnie panuje tam miła atmosfera. Niestety, dzisiaj obsługa nas zawiodła. Nasze zamówienie trafiło do stolika obok, co zdarza się i jest zrozumiałe, jednak goście z tamtego stolika zdążyli już się poczęstować, zanim zorientowali się, że to nie ich zamówienie. Oddali je współpracownikowi, który następnie przyniósł nasze zamówienie do naszego stolika. Kiedy zwróciliśmy uwagę pani z obsługi i zadaliśmy pytanie dotyczące zaistniałej sytuacji, nie otrzymaliśmy żadnej odpowiedzi. Odnieśliśmy wrażenie, że była bardzo oburzona i ze złością zabrała zamówienie z powrotem. Siedzieliśmy kolejne 25 minut, czekając na nasze zamówienie lub jakąkolwiek odpowiedź od tej pani, ale się nie doczekaliśmy, więc ostatecznie wyszliśmy z lokalu.

I highly recommend it. One of the best pizzerias in town, great selection and favorable prices, as well as nice service and atmosphere Service: Delivery Meal type: Dinner Price per person: zł 20–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Przepyszna Pizza Polecam

We ordered a small pizza and a kebab with fries. After 15 minutes we got the pizza, it was tasty, so that's a big plus. Well, that's it for the advantages. 40 minutes after ordering, we went to ask about a kebab. We were informed that the person taking the order did not pass along the card with information about the kebab, but they would make it soon. We sat down at the table and I saw the lady starting to prepare a kebab and asking her friends what kind of kebab it was. Hearing this, I got up and went over to tell what kind of kebab I had ordered. The lady replied that the kebab would be ready soon and that I should sit down. After a while, I received a kebab with cold fries that had been lying in a bowl on the counter for about 20 minutes. I know this because I was sitting at the nearest table facing the counter and when they brought out these fries I was happy, thinking that I would soon be picking up my order. Additionally, the lady bringing the kebab said she was sorry for the wait but it wasn't her fault. I understand that the mistake wasn't hers, but as a customer I don't care who made the mistake. From the customer's perspective, it would be better if she just said sorry and left rather than apologize and blame someone else.

Hello . terrible service. I called at 9:30 p.m. I wanted to order wings for delivery and the lady said there were no wings, I understand, but 5 minutes later I wanted to order a pizza and that's interesting because you couldn't order pizza for delivery and the lady brazenly hung up on herself. Service: Delivery Meal type: Other

For such a large place and a large number of guests, one small bathroom is not enough. The friend I was with stood outside the bathroom door for about 10 minutes. Then he went outside as needed. I didn't ask him for details on how he handled the matter. Service: Dine in Meal type: Dinner