Friendly's - Village of Horseheads

Haven’t been in awhile but glad we came.. they hired better staff! Our server was great but the ice cream sundaes aren’t like they used to be… very poorly put together..

I've been going to Friendly's as long as I've been alive... only 41 years. I loved Friendly's as a kid and still do today. I honestly like it being less busy today, more than it was 20 years ago, although that means less business and fewer menu options. At the end of the day, AC or no AC, it's an indoor ice cream shop/ restaurant with awesome ice cream. Com'on, we're taking ice cream; who doesn't like ice cream?Kid-friendliness: Very catering to children. My girls love a sundae at Friendly's.

We were driving on 86 and saw this Friendly's and back tracked an exit to go here. We don't have Friendly's in Ohio anymore and I always loved the Fribble Shakes, the fries and the Reese Peanut Butter Cup Sundae. The Sundae was the only item that was as I remembered. The Fribble was not thick or chocolatey and the fries were horrible. The fries tasted as if they had been cooked in grease that hadn't been changed in a long time! They were not crisp but we're darker from the burned grease. The hostess and server were great personable and friendly and the food arrived timely. This place could be serving the caliber of food they used to with a little effort.

Came in today with family. I should've something was off when it's 90 degrees outside and 90 inside. Was told it's just like that here. We decided to stick it out. When our food arrived the buns for our burgers were completely burnt. Also, quesadillas were cold. Also, it's not the servers fault, she seems to be overworked while the other two red shirts just sat there and didn't address any of the issues. We liked coming here before but it seems like we are better.off.going elsewhere from here on out. It's a shame

Aside from the food being good, there is not a whole lot good to say about Friendly's. To start, we waited for a half hour to be seated in an almost empty restaurant, then another half hour for a waitress to come to our table to order. The food came out relatively quickly but, with no utensils, no napkins and no waitress to be found to get any. This is not the first time we've gone there and encountered this level of service. The waitress seemed as if we were more of a burden than guests, This is not the first time we've gone there and encountered this level of service there, but if I have my way, It will be the last, I plan on never going back.