Dunkin' - Vero Beach

Nothing is ready by the time the open, always have to wait more than 15 mins for a simple coffee or a sandwich

Last week I purchased two iced donuts. The donuts were placed in a bag with the one on the bottom was placed iced side down. The second donut was placed iced side down on top of the bottom donut. Needless to say the donuts were a huge mess with no icing. Today I went to the same Dunkin and ordered two iced donuts. I figured last week was a fluke but no! I received my order the exact same way. I will no longer go to that establishment for anything. I take it they do not care about their customers so I will no longer give them my business

I stopped here a few days ago to get a drink and it was so good. The iced coffee was made just right ? and they had it ready quickly. If you like juice, I highly recommend the Raspberry Watermelon Refresher. I'm usually not a fan of juice but it looked good on the menu, and the taste was refreshing and

Employee stated she was only one on duty, doing drive, counter, filling orders, preparing sandwiches, etc. She was on a drive in order when I came in. 10 minutes later (i looked at watch), she greeted me.If she wasn't so nice, I would have rated lower. I have learned lesson. NO MORE DD VISITS.Honestly, franchisee, you need to pay attention to business.

10+ min in the drive thru and only one cars order was taken. Full time in drive thru over 20 min. Only 3 cars were ahead of me.