Hot Head Burritos - Vandalia

Not like the Hot Head burritos I was accustomed to in other cities. It was a very short staffed location and you could see it on the employees faces. The food was good the service was good I just feel that these employees were so overworked that it is affecting everything. Not that this is my place but if anyone needs a job please this location could probably use your help I appreciate everyone who was working yesterday and I'm sorry for what you're going through and good job good food and good service and I hope things get better because this location has great potential.

We had the same experience as one review already on here! Two girls they really didn’t want to make our order ! They both had attitudes and was not polite at all! Laughed and giggled at us! We asked if we could get some green peppers and onions ! That about made them made because she had to cook them and the peppers were still very hard! We asked for a manager she said she is the manager! Then we said we will contact higher up! All they did was laugh in our face! I will Never return to this store! My first time and A Very BAD EXPERIENCE! Stay AWAY THE TWO YOUNG LADIES WANT PAID BUT POOR CUSTOMER SERVICE! I work in customer service this is not how you treat customers! Do BETTER!

The Restaurant on National Rd did not appear clean. The servers did not wear hair covering. The serving area was in disarray. I walked in and walked out. I really wanted to try the fish taco so I put my brave face on and drove over to the one in Englewood. The serving area once again was a mess, all foods looked like they'd been sitting out all week. The workers were young and new wasn't very helpful. Anyway ended up getting the fish taco and they were surprisingly good. Imagine that? But don't think I'll be back anytime soon. o Tried Hot Head when it first opened and today ai tried to give it another chance.

This place has improved their customer service good food at a fair price they seem to run out of veggies alot for some reason

I’ve ate at Hot Head since the o.g. in Huber. This location in Vandalia mixes the ingredients on purpose before they wrap the burrito. In the past you could taste the ingredients now it’s like they put it in a blender and it’s slop. I called Tipp, Troy, Piqua, Englewood and none of them said they mix then I called Huber and they do now but didn’t in the past but I stopped there.