Kfc - Vancouver

This is the worst fast food I have had in years. I had to throw away the chicken sandwich and fries. I read the reviews, took a chance, and regretted it. Learn from my mistake and trust the reviews.

Long line up but staff was very friendly they forgot to put a third piece of chicken in my meal but corrected it asap. Good fast food chicken.

The people who work here have no customer service skills. They speak Hindi to each other so the customers can’t understand. Front counter girl was also racist. She told me that I can’t show coupons on my phone and need to print them out. She said it’s a new rule made by the manager and that customers will abuse the coupons if they show it on the phone. After asking to speak to the manager, she complied. Then a brown couple go to order and show a coupon on their phone. And because they were the same ethnicity, she never told them they couldn’t use the online coupons and happily added the offer in front of me. Then when I asked for ketchup she gave me couple packets by putting them on the counter. Didn’t even have the decency to put them in the bag. I saw her drop a bag of food on the ground and pick it up and serve it. She also ignored me for a minute right after I let her know the BOGO offer on KFC app is down. She went and started preparing other orders then told her coworkers. Sad that the owner and management of this restaurant don’t care at all.

The service at this restaurant was terrible. I had to wait nearly 30 minutes for my order, which was unacceptable. I ordered the same thing from another location and it only took 5 minutes. The service at this location needs improvement.

After a tiring day at work, I decided to stop by KFC for dinner. I ordered the popular chicken sandwich meal but got a festive chicken instead, with no fries. When I got home after a 10-minute wait, I realized that nothing in my order was correct. I tried calling the restaurant but couldn't reach anyone and was left feeling very unsatisfied.