Whataburger - Tyler

The sweet tea was good but the hamburgers honestly lack any bit of flavor or moisture whatsoever it's like eating a piece of cardboard that someone forgot to season. We're not even going to get into the fries I've never gotten hot fries like not evenonce you think after 45 minutes of waiting in a take out line of 5 cars the food would be worth the wait but it's not. Thebanana pudding shake is bussin! So 2 stars just for the bomb shake.

Words can not describe the frustration I have with this location. First issue I had was after ordering a #13 chicken strips meal with a sweet tea I was handed my food and drink out of the drive thru window only to realize, there is no chicken : Onlyfries, gravy, and toast. I did not complain as I?ve worked in the food industry and understand how it can be. I go back tothis establishment today, 7/29/22 @2:00pm, with A Mobile App order #13 Chicken Strip Meal with Sweet Tea, I get to the window anasked by the Young Blonde Lady ?did you order the?.. or the mobile order?. ?Mobile order? I replied. I get handed a drink anda bag? I figured my chicken was in the bag so I get to work and unpack the bag to find A Chicken Sandwich, and my drink is not asweet tea it is a Diet Pepsi.

Went to get breakfast and realized that it was slow and people were worse. Finally, it was made to order menu and realized that it was a young lady who works all by herself. she was so respectful and sweet, and she went beyond and beyond what else someone would work. rock on shelby

Burgers were fantastic. good portions. fries were very sharp. only a tad salty. friendly service.

My meal was prepared exactly as I requested. My burger was perfect. I took it to go and called the manager to express my appreciation and to please recognize the employees.