Panda Express - Tumwater

I let the cashier know I arrived prior to the mobile order being ready. 7 people walked in and took priority. My food was finally boxed and sat for a bit before I asked for it be bagged. They said no because it needs to be processed through the register still. I replied that it has been sitting for 10 minutes. The cashier condescendingly said we are hiring like I thought I could do her job better or something.

The experience started off good with only one couple in front of us and noone behind us (yet). You could tell they expected people that understand how to order and know exactly what they want. When another person came up to order behind us, that is where it started to fall apart for me. The person I was with had never been there before and didn't understand how to make his selections the first person assured they would help us but we then started waiting they moved the person behind us through past us. I am pretty sure someone is going to be just as disappointed as I am when they notice they have my sesame chicken and I have what I think is there sweet and sour chicken. The noodles taste pretty good but the rice needed some oomph. The chicken and mushrooms are still my favorite. I tried the not grilles orange chicken without reading what it was, the flavor is good but a little thick on the breading around the edges for me. Not sure if this experience was worth about $35.00 but it is an option to think about when u want something fast and not a drive through and it is enough food for more than one sitting.

I stopped going to this panda, even though it’s close because it’s simply the worst. They take care of online orders in before in person orders, the line is always long, and their portion sizes are a joke. Every other Panda Express gives huge portions, not this one. They literally gave me 4 pieces of chicken this time, and when I said something they said that’s the normal portion size.

This location can be hit or miss. Sometimes the staff is cheerful and helpful other times not so much. I got the last scoop of broccoli beef which had no meat. I was willing to wait for fresh but I guess that wasn't an option. They left it out but still wanted charged me for a 2 portion meal. It was just a poor experience. I decided to just skip it and walked across the parking lot to L and L.

Although they seemed disorganized, our food still arrived quickly. We had to wait a bit, so our drinks were complimentary. What a fantastic policy! Fresh, piping hot food is always worth the wait, but being given the drinks I intended to pay for for free was excellent service!