Papa Johns - Tucson

This place is a joke. The manager has zero customer service skills. Called me a liar when I told her my pizza was made incorrectly. Not to mention it was late. Don't give me a time to choose for the delivery if you're not going to have it there no later than the time specified. Do yourself a favor and drive a bit further to a more reputable store.

They have a chicken Alfredo bowl , I was under the impression it had noodles . I called the store to discuss the matter . The first girl who answered was very polite.She did everything she needed to in trying to resolve the issue. Offered us no refund, however offered a chicken Alfredo pizza in the bowls place ! Unfortunately we had already ordered a epic stuffed crust and didn’t want another pizza . Which then she asked us to give her a second to hand the phone over to her manager .When the lady picked up the phone She never said her name , however started to make us aware of their no refund policy . Then decided to tell my bf how it was his fault for not understanding the online menu . Give you , her tone was very condescending. When my bf got upset and felt insulted , corrected the lady. Saying, “ what is your name ?” In which she replied,” It’s my policy I don’t have to give you my name!” When my bf asked for corporates number . At that point she hung up on us. I order from them often. I’ve never been treated with such disrespect. Very disappointed.

I ordered a pizza at 10 o'clock and they never brought me my family ungry for over 2 hours before we decided to drive and get something else!

Do not order from here online because it is not correct and they do nothing about it. I ordered a pizza square cut, then it was not said that there were no special notes. there is a possibility to choose how they want it cut, but they weren't. I ordered the Alfredo Shot and went in nice and erased wobble and spinat, but they were in it. she said there was nothing she could do for us because it was online. that is the worst customer service of all time.

Called about 15 times until they decided to answer the phone! They would just hang up or place me on hold then hang up 2 seconds later! Worst customer service ever. I will never order from this place again , and I strongly recommend no one else to order from here as well!