Starbucks - Trumble Road, Romoland

I have had coffee and food there before but I stopped there to use the

This Starbucks has the worst customer service! The last time I went on 3/6 at 7:38am the partner was just so rude. You could make a million mistakes, but if you are nice I am good with my visit.You got my order wrong — fineYou couldn’t reload my moms card — fineYou tendered the total to the wrong card— fineForgot stuff — fineBut then when asked for napkins (bc we ordered 20$ worth of food) you are rude and give me a speech about how California law says u can’t give out straws, stoppers and napkins unless we ask. Not fine.This store manger has some serious opportunity when it comes to customer service.

They have the cutest, sweetest girl working there in the morning. Shorter blonde girl (I feel bad I don’t know her name to give her a shoutout she deserves). Every morning she has my drink ready, a big smile on her face and makes sure to tell me good morning every day! She is the highlight of my mornings!

Well I’ve now been waiting 13 minutes for my cappuccino and the staff staff couldn’t be less interested. Won’t be coming here again.Update. 18 mins for a capp. Zero apologies.

Cashier this morning at 8:13am was so rude. Please find another profession.My bf has a disability and you treated us horrible.