Starbucks Coffee Company - Torfaen

Ceri the Barrista/manager called the 2 young girls working there to explain the markings on the cups several times. His attitude was awful towards them and he made it look as though they were causing problems and causing the delays but it was him. I ordered a medium latte what is hard about that?!?!?!?!? The guy is an idiot will not be returning

Went in for a some gift cards and a bag of coffee. First thing I noticed was a food hygiene rating of 3 of 5 which is unusual for such a big chain. Gift card stock was empty and had to ask if they even sold them and they went and found some under a cabinet which also they had to do every single individual transaction for every gift card. By the time I had finished I went to walk out and saw at least 15 people behind me waiting behind me waiting to be served. I needed the envelopes but felt pressured just to leave. There were only 4 people working and one was training. Its obvious its a higher management issue. I really felt bad for the employees.

Starbucks need a bigger unit as this is to small for the area..Always seems messy as well, it's just down to lack of space, the staff as always do a good job in service and the quality of our beverages was ok..

Worst coffee in Wales. Black Americano was a brown coloured tasteless cup of water. Either lack of training or non functioning machine.

All good here with all of the usual starbucks offerings. Ideal place to go for a chat and use the free Wifi while having a cappuccino and a panini.