Carters - Thurrock

Hidden next to a pub this place was amazing. First the staff go out of their way to help. We were offered the Wi-Fi code even before we sat down to keep the little one entertained. The food is great sized for the money and the staff do their best to assist selections. They have a lovely accessible toilet as well. Both the waitresses on there today were in good humour and we really felt well looked after. While not local to there should we come back in the future will be sure to pop in.

Big choice of icecream and other lovely and fresh desserts and very lovely stuff. Constanta, the lovely young lady on duty today she knew all the ingredients the desserts are made of and helped me pick a plant based ice cream and fresh fruits topping. Very impressed with the attention and professionalism, freshness of the food.

Not all of our order arrived, and when I called the restaurant, I was basically told that I am a liar because the person who packed the order said everything was there. Now my 6-year-old is very upset because the item he wanted didn't arrive.

Just Eat made our order a terrible experience however the staff were very helpful when we decided to go and do just eats job and collect it ourselves! Can’t fault the staff and problem was dealt with professionally

Ordering online through Just Eat can be a frustrating experience at this restaurant. Due to a weak network in the area, your order may not go through and you won't be able to provide proof of your order details like your name, amount, and order description. In the past, delivery orders have taken over an hour and arrived cold, so this time I decided to order for collection. The food was a pleasant surprise, as I had dined in before COVID and never had any issues. The food was delicious.