Tim Hortons - the Creek in Stoney Creek

Mall food court. Not much to brag about. Had an espresso. Reasonable price Tim's espresso has improved. Other guys had regular coffee. No complaints. Oh yes, split a donut. Not as good as the old Tim's donuts. But it was okay. We come here once a month. Lots of seating space. Clean premises no issues!Think the bill came to a whopping $8.63....

I went tonight at 8:45pmIn lime ridge mall’s Tim Hortons, I was standing in line and the lady told me that we are close.I can’t believe this ?

They got my mobile order wrong and when I ask them to change it I was met with rude service, she told me “well I wasn’t here so I don’t know what you want”.

Date: Jan. 22, 2024Time: 10:50amItem ordered: XL Dark Roast CoffeeI didn't receive any paper napkins when I picked up my coffee. Five minutes later, in the dining area, my mom accidentally spilled the coffee on the table and her clothes. I immediately went back to the counter to get paper napkins. To my surprise, there is no paper napkin dispenser at any of the cashiers and counters. All staff were occupied, so I waited a minute to finally find a staff and asked her for some paper napkins. SHE ASKED ME TO WAIT A MINUTE. Then, she proceeded to my left, served the other customer her pick up order, then came back and asked me again what I needed. She then gave me 2 paper napkins.OMG!! PAPER NAPKINS are for EMERGENCIES! Paper napkins are right beside her, but SHE MADE ME WAIT! THERE IS A SPILL, and SHE MADE ME WAIT! What kind of restaurant staff is this?

Closes before 9 pm. I got there at 8:45 pm and was told they are closed meanwhile they were still serving customers. I didn't want to argue with the lady ao I left.