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Bidra med feedbackThis Whataburger is hit or miss. Earlier the order was never right, the pommes were cold. Then they have a lot better. Today's experience was not great. I had a gift card I used at this place about a week ago and had a $28 balance. Try to use this card today, and it wouldn't work. I was expected to pay with my credit card although I had an entrance with the available balance still on the map. I told the cashier I would pay for the order with my gift card, or I wouldn't take the food at all. Cashier went back and forth with the manager, cashier came back and told me it didn't work and I had to pay with another card. I told them respectful, it's not my fault that the gift card I used at the same exact spot just a week ago suddenly didn't work. No one could tell me why no one could give me a solution how to get my card to work. After all, the manager came back to the window and told me? She understands money on the map, but it doesn't work and is difficult.? I told the manager that was not my intention that I wanted to use only the available gift card money I had. Finally, the manager tried the card on another register. The cashier came back to the window and returned my card. I said it worked? She said no and gave me my food. She said I should go to another Whataburger to see if the gift card works somewhere else. Overall I sat about 30 min in the drive thru and held a long line of cars behind me. I wish this Whataburger could just bring it together. One of my favorite places to take a quick bite, but start not being worth it anymore.
My favorite Burgers and Pommes, but this place has gone downhill to Kovid Hit. You can say it another owner/manager, in the way customer service has worse, extremely slow drive thru, and both times I went last time I got cold, raw pommes. For months, I've been here, what's a shame, because these were my favorite burgers. But I've got two Rohfries, I just can't come here to waste money. Other Whataburgers in Tallahassee are the same.
Once again, I pick up at 427 and no one takes your order on the drive thru. You just can't get it together. I work right over the street and can't eat there because they only hire incompetent people. 6/29/22 4:27 am and I look at the restaurant from my office window and cannot even eat there because of uncompetent employees..
I mean, Wasaburger is the bomb. Ketchup is fire as a courtesy. Bacon avocado burger is so moist. My child loves everything about the sacred Grail of an orange-white striped building. People who don't like Whataburger probably don't like puppies and kittens. 10/10
I?m not sure why it?s so hard to redeem my rewards here. Every time I tell the cashier I want to redeem one they just scan my qr, I earn another visit, and I pay full price. Tonight I tried to redeem an offer, which was for a double meat burger, and I was charged for an extra burger that I never ordered and that?s what the cashier redeemed. So yet again paid full price and it?s a bit my fault for being in a hurry and not catching it. The late night staff at this location is super careless which is acceptable sometimes considering the amount of drunkards they have to deal with but other times it really feels like they have no care for the work that they are doing.