Macknade Fine Foods The Cafe' - Swale

Very rude staff and absolutely no understanding of customer service. Will definitely not be giving them my money again.

Had a breakfast which was poor to say the least,tiny sausage and a hard overcooked egg,my bacon sandwich came out with no butter and so much fat on the bacon I had to send it back.Shocking food .We had to move mid eating as our table had been reserved but no sign to tell us that.won’t be going back ,totally overpriced and poor quality food.

We visited on a Saturday lunch time and sat down at a table that hadn’t been cleared yet, I went up to order and the man serving on the tills was quite abrupt with me and not very friendly at all. When our drinks came over the girl put them down on our table and then walked off empty handed, still leaving us with the previous peoples dirty cups and plates. It wasn’t until the food came over that we were asked if the empties were ours and they were finally cleared, but the table was never cleaned. The sandwiches were ok but nothing special at all for the price. My husband then went up to order a slice of cake for us to share, he asked for the last slice of a particular cake and the woman then proceeded to cut it in half, giving us the tiniest slice of cake which was barely worth sharing. We were overall really disappointed with the service, friendliness of staff and value for money £27.50 for 2 sandwiches, 2 juices and a tiny slice of cake. It was our first time visiting and unfortunately we won’t be going back

Went for Saturday breakfast. Food wasn’t great, especially considering the price. OH had cooked breakfast. I had smashed avocado on toast and paid extra for smoked salmon. My toast had been burnt and scraped off (as had OH’s) so I got more burnt toast flavour than avocado. The avocado was so smashed it was watery. The additional salmon approximated a dessert spoon in size disappointing. Two of our party had scrambled egg which was ok. Another had the pancakes which looked and apparently tasted lovely. Tea tasted horrible for some reason but the coffees were ok. Poor for the price.

Good cake BUT abysmal Service. Waited 40 mins for 2 minute cups of flat white (overpriced) and 2 slices of cake..very nice cake. Waiting staff returned empty handed 1 table not cleared throughout our wait and still so when we left.