Sheetz - Stuarts Draft

Take forever to get your order together and all they do is talk instead of work

Multiple experiences here, same situation, except this is our last time ordering anything here. The service is HORRIBLE. 25 minute wait for a beverage when you are the only one in line at the drive thru and the employee first asks if I ordered a sandwich and I stated no, just a drink. I waited another 20 minutes and he returned to the window and asked me if I received my order. (Why would I still be sitting here? No, I didn’t receive my order. Another time I waited in the store for 20 minutes and finally asked for my beverage while apparently it was just chilling on the counter getting cold. My husband just went to order 2 sandwiches which took an hour and multiple customers were in line requesting refunds. Done with “MTO” from Sheetz. Ridiculous!!

Ordered at the drive through terminal. Two cars were ahead of me, so I knew there would be a wait. It was a good 10 minute wait after car two went through. Fine. Pay at 11:57, wait 20 more minutes before I pull through and park and go in. The singular premium app sampler I ordered was just hanging out by the furtherest register. Nothing like waiting 40 minutes for fryer food. I do understand that all of this is my fault for choosing not to cook myself.

Easy to navigate and always able to find what I want. Pleasant sales associates.

It’s upsetting I have to give a horrible review. I used to love Sheetz!!!! For the last 12 years I have been going there steady as my “main” source of fuel and food. Not anymore. Stuarts Draft Virginia Sheetz is the absolute worst!!!!! They hate the Hershey employees along with all of the other plant workers in the area. I have been treated horribly in my work uniform and ALWAYS have to wait extra time on my food. I’m guessing it’s since we show up around one general time frame at shift change for our plant, and then the night crew is super lazy, we get nasty looks, no good service, and I waited 20 minutes for 3 hot dogs. And no. No-one else was in the store ordering or in the drive thru, until AFTER i placed my order. And seen (not exaggerating) 8 people get served literally all got served FIRST. (They were not in work uniforms of course) They kept cutting up and laughing and joking behind the counter instead of doing what they are paid to do. I got a refund, it might have only been $10 total worth of food. But I spent it with another company less than 5 minutes down the road and had my food in under 5. SMH..