Dunkin' - Streamwood

Need to update their hours if they close at 8:30pm. On the app and the restaurant hours on the map show open until 9pm. All the lights were off for Dunkin. Not even the drive thru menu lights were on. Anyway people were nice.

Last four mobile orders were all incorrect and/or missing something... I get being busy but come on, you have the order IN WRITING... Take the extra 30 seconds and make sure it's correct before you shoo the customer out of the line.... So frustrating

My recent visits to this restaurant have been disappointing. Despite ordering ahead and making a 15-minute drive, my mobile order is consistently incorrect when I arrive. The restaurant is severely understaffed, with only one person working most nights. This has a negative impact on the business and is not acceptable.

I have lived near this restaurant for 17 years and used to frequent it instead of Starbucks. However, in recent years, the service has been terrible. On one occasion, I was told that they couldn't toast bagels because the oven hadn't been cleaned by the previous night crew. Another time, I did a pick-up order using the app to earn bonus points on Monday, but the place was dirty and unorganized behind the counter. Now, they only have a drive-thru option. If they were not maintaining cleanliness before, I can only imagine how it is now that I can't walk in and see for myself. I will now be avoiding this store and driving the extra miles to the one near Barrington Arboretum.

I had breakfast this morning and the hash browns were raw. Not pleased at all.