McDonald's - Strathmore

The service at this restaurant is consistently slow and terrible, with abysmal customer service. Orders are frequently incorrect, even after a lengthy wait.

The customer service at this restaurant is awful, both from the arrogant teenagers and the grown adults who work there.

We decided to grab lunch at this restaurant drive-through. Jenny, the employee at the takeout window, was extremely friendly and pleasant. The exterior of the restaurant, including the shrub-beds and parking lot, was well-maintained and clean. Although some of our food wasn't ready right away, a staff member promptly brought it out to our parked car. Our hot dishes were served hot and the cold items were cold. Everything tasted delicious! We ordered a Big Mac meal, Asian salad, and drinks. Even though this is a fast food restaurant and we chose the drive-through option, we wanted to thank them for providing us with a very positive dining experience.

Top Notch Service! Fast friendly service. The food was hot, the drinks were cold and everything tasted great. The restaurant was clean. What took things above and beyond was the team lead who went to each kid's table and gave them colouring sheets, board games and offered a mini cone if they ate their lunch. To top it off she let the kids help her make their cones and then gave them their balloons. You don't get service like this anywhere else. The kids are still talking about the "awesome McDonald's."

The service was OK, but the food was excellent, and very polite people. Actually tasted like a real burger compared to a few days earlier in Swift Current.