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Bidra med feedbackSuperb food but delivery is rubbish ...every week it is at least 30 minutes late .....unfortunately it's time to get a Chinese who can deliver on time .....even rang earlier this week but still looks like eating late
Waited an hour and 50 minutes for the food, rang after an hour and half to be told it would take another 10 minutes, then again 15 minutes later to be told it was finally on the way. After having to wait so long I felt it was an insult to be expected to pay delivery costs. Rang up to be told they wouldn 't knock it off because I 'd give them the wrong address and it had to be sent out twice. If that 's the case then why was I not told that after the first phone call? And how did they miraculously find out the correct address? And why when I asked the delivery man for the receipt was the correct address on there after being told that if I looked I would find the original address crossed out and the correct one wrote on? lost out on a £25 order for the sake of £2 and also lost the equivalent of two £25 orders of food. Never ever order from here!!!!!
Thanks for the food poisoning half the night shift are throwing up
Firstly a two hour wait is NOT acceptable without any explanation.secondly the woman on the other end of the phone blatantly lied to my husband saying it was on its way when it still took a further half an hour to arrive and thirdly when the food finally arrived not only was the portion pathetic but what little sauce their was seemed watered down and finally their was not so much as an apology let alone a discount which a good Chinese would offer. Will not be wasting our time with this company again.
At the time delivery and food was hot and fresh. The eggbrotreis had a lot of taste, but the chips are very dry and crispy. Prices are also expensive on some items. For example £5.60 for chicken balls! You should be £4 max. I will return again as the quality of food was very good