Cafe Nero - Feedback

Well situated and light, Cafe Nero in Yarm has a pleasant aspect on entry. Once in though staff are tardy in clearing away and cleaning table tops. Soup ordered...

Staff are very chatty to their friends but rude and bossy to customers. The tables were dirty, and no one was clearing away. The coffee is extremely strong and...

Inconsistent customer service, sometime Fantastic by a few and horrible disgusting by some gives a sense of feeling that Nero employees fear to greet their regu...

Member of staff made an error and she made no effort to correct it. Mistakes happen, that’s not an issue, but I was beyond disappointed with her response when s...

Visited today and waited at least 10 minutes for a seat. Arrived and multiple tables sat nursing empty coffee cups and reading papers and despite waiting for 10...

All i can say is #cafezero. it’s my first week at sixth form and me and my mixed socially acceptable friend group. unfortunately our first of choice of costa wa...

Terrible service we were watched the whole time by 2 of the staff members. Honestly the worst service we have ever received. Staff kept shouting at us for havin...

Great Service, Sat outside today and totally blown over by the staff drinks and food. Plenty of lovely Cafes in Yarm bit this was special. Waited a while for th...

Without doubt, the Caffè Nero in Yarm is the most attractive branch of the chain we have been in and we have been in rather a lot. The first and main difference...

Inconsistent customer service, sometime Fantastic by a few and horrible disgusting by some gives a sense of feeling that Nero employees fear to greet their regu...