Domino's Pizza - Stirling

Went on 2 for 1 Tuesday. It still was ridiculously expensive and the quality was nothing exceptional. Won’t be visiting again

I made an order tonight for £30 and the money was taken from my account straight away. I left it about 20 minutes and thought something was weird as I did not receive an email... so when I checked my bank again the payment was pending and then I checked the domino's website and nothing, absolutely nothing! In fact the order was still in the basket. I phoned to speak to someone who did not have a clue what was going on, told me my money would bounce back and I would receive it back in ten minutes. Phoned my bank who said it would take 4 working days. I was then told they could not reverse or cancel the payment as it was no longer pending!! So I made a £30 order with absolutely nothing to show for it. Called back and spoke to another girl who was not sympathetic in the slightest... told me I had to wait until after midnight? So I called my bank again who said they need to escalate this further. Absolutely disgusting service and I am raging that you did not have the decency to offer me a resolution! No discount, no order and no refund? SHAMEFUL!!!!!!!!!!! I will be reporting you.

We ordered takeout online and our thin crust pizza was completely burnt!! This is the second time we have gotten a burnt pizza from the Battle Bridge location!! It's unacceptable that a manager would let food leave the restaurant in such a state!!

Have used Domino's in Stirling in a few occasions, usually it's a lunch time delivery to my place of work. The deliveries are always usually pretty quick and the service from the drivers pleasant. The distance from Domino's to my work isn't that far away so it's usually pretty hot when it arrives. I would say it can be pretty pricey for pizza, so we only usually order when there is some sort of deal on.

The driver could not come to my phone, but patiently wait. more absolute. good pizza also