Kfc - St. Catharines

John is the best cook his chicken is always cooked to perfectionWheelchair accessibility: It's accessible

No one was at the counter to help so we went to the self serve kiosk to order after we figured out our order and tried to order it we just got an error code tried a few more time than went to the counter to be served when someone finally showed up to take our order I was told that what I ordered was no longer available. I responded to oh it was on the self serve kiosk. To get a response of “we have whats ever on the board behind me.”My response was “oh maybe thats why my order didnt work”“Response no they are broken.”There should be out of order signs or they should be turned off and why did they let us stand there for 5 minutes trying to order off the thing.Empty restaurant with two tables being used they table dirty except the large table.The lady there was very nice and told me it will be 6 minutes for my food and she wouldBring it out she was excellent. $30 for two meals and poor service. Place looked under staffed.No customer serviceNo working kiosksNo cleaningNo careNo return

Good food, but honestly...could be much cleaner! For a newer place it was 'unclean '. Garbage containers overflowing, tables not wiped down, doors/windows dirty. Was really surprised how poor it was. Management needs to step up!

We waited 40 mins in the drive-through and there were only 3 cars in front of us. I understand being short staffed, but it was 6:30pm on a Friday. Dinner rush, and everyone was waiting more than 40 mons for food. Finally our turn and they forgot the drinks, fries were cold staff was indifferent.

Last week I bought 2 Tuesday Specials, mistakeably 1 of the fries was not packed in the order. Today , five days after I went and explained to the Manager.(Amanpreet, hope I got her name correctly)She without hesitation treated me respectfully same as the patrons who were buying. I really admired her customer service focus and her respectfully attitude she displayed to me and everyone else in the store.Thank you again Manager A . 10 stars?