Marble Slab Creamery

They closed early. The website lied. They are not open till 10 pm

Missing mixings. Employee was terrified of human contact as if COVID is still a thing. They even block off the freezer so you can't help yourself. So either this location experiences a lot of theft, or they don't trust the science. Lol. What a joke.

Gross, avoid this place. Firstly, the ice cream I had just tasted bad. The chocolate mix-ins I got were stale and waxy tasting, disgusting. The ice cream base I chose had an undeniable artificial flavour to it and was so subpar especially at nearly $7 for a cone. The person making the ice cream was not wearing a mask (we both were while being in the store). The tables inside were dirty and unwiped, and there were no measures taken to sanitize the debit machine before/after each customer use. There are so many amazing local ice cream shoppes in the city, I'd recommend giving your business to them instead of this quality-lacking chain.

I absolutely LOVE Marble Slab as an Ice Cream store but THIS LOCATION is a NO GO. Went in at 9:50 pm (10 minutes before closing) and got denied for an ice cream. If you guys turn off your slab 15 minutes before closing then put the closing time as that because the staff(Juliet in my case) clearly denies to serve saying that it’s just a few minutes to closing and the slab is off so we are not taking any orders. YOU CAN PICK A PLAIN ICE CREAM IN A CUP IF YOU WANT then wouldn’t I have went into a walmart and bought it?? I love adding the toppings and visit the one in south common almost every weekend with my family. Never returning here for business.

Staff could not understand that I had a peanut allergy nor the person before me and tried to make our ice cream on an uncleaned slab. Decided to get ice cream somewhere else as it wasn’t worth the risk due to her lack of understanding. Would rate 0 if I could.