Chipotle Mexican Grill - Springboro

Impatient, rude cashier. Dry chicken. Sat outside, doors remained locked, had to go around to the front to fill water, get napkins, etc.. difficult with little kids.

The food just isn't that great. Never really been a fan. Chicken is dry and rice is tasteless

Takes way too long to get an order if ordered online. People were coming and going and my food was way later than the time i was given. Happened multiple times

During a medical emergency staff was very helpful in providing assistance, especially the young man at the cash register. You know what you did bro kudos to you.

Like the food but this particular Chipotle is poorly managed. I ordered chips today at 5:40 pm and was informed they are out. What Mexican type restaurant runs out of chips at 5:40 pm? They offered a half birthday reward free drink. I accepted. It was not included. In the past I have asked for a side of guacamole. Was told they were out. How? Was told they have to save it for online mobile orders. WTH. PITIFULLY run. Other times I’ve been told whatever they’re out of is due to supply chain. That’s getting old. Will not be back to this particular Chipotle.