Patisserie Valerie - Southend-on-Sea

Armed with a Buyagift voucher we paid a visit no need to book but was a quiet midweek. Staff excellent changed our sandwich fillings with no issues nice and fresh food just the right amount.Drink refills 2 was enough would recommend

We had a buy a gift voucher for an afternoon tea, and thought we’d try and use it while we were in Southend. We’re very glad we did! We were greeted at the door by a very smiley young lady, who gave us a choice of seats and explained how things worked. Then, once we were settled, Janneca, our waitress, went through what we were entitled to from our voucher, took our preferences, checked about allergies and carried on with her work. Within a couple of minutes our drinks were brought to the table, and then our food arrived, which was absolutely delicious, not long after. Janneca checked that we were okay several times, always with a smile, asked if we needed a refill, and still coped with other customers, cleared tables and greeted people. In fact, the whole team were a very hard working group of ladies. Well done Patisserie Valerie Southend, we will most certainly be back! Special thanks to Janneca for making our visit so lovely. Merry Christmas!

Myself and my friend came yesterday for brunch. Waitress very welcoming and attentive. Food was lovely, we both had Eggs Royale. Lovely hot and fresh. Will definitely return the cakes looked amazing.

I went for afternoon tea today with family and we really enjoyed it. A lovely selection of sandwiches and cakes, fresh and warm scones with jam and cream and unlimited tea and coffee. We had a voucher for afternoon tea for 2 and paid for an extra afternoon tea for 1, as well as food from the full menu for a child. The voucher included extra cakes to take away too which was a nice surprise. We were serves by Ana Marie and she was fantastic, so lovely, helpful and genuinely enjoyed serving us! She's been mentioned on other reviews and she really made the while experience for us. Her colleagues were equally as lovely too. We'll definitely be going back again soon as we really enjoyed it.

This was our first visit. Great service , excellent cakes and coffee. Didn't realise they also do meals , will try them next time.