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Bidra med feedbackI've lived local to Ceno for many years, and have been a number of times over the years. In general the food is very good, certainly given the price paid. The Monkfish Scampi and the roasts are excellent, and the ice cream is some of the best I've eaten (simple but very tasty). However, the last two times (December and June 2023) have been seriously let down by the service and atmosphere which needs some attention. Previously some fairly curt responses have been received from the person I understand to be the restaurant manager. Most recently (last night) there was a large party group in the restaurant which understandably impacted service, but still we were left with empty plates uncleared for around 30mins, had to ask for dessert, and all with an unapologetic and curt attitude. Added to this, the bar within the restaurant (or is it the other way around) had a DJ in playing terrible music (must be my age) from 9pm, and WAY too loud within the restaurant where a handful of tables were still eating. I probably wouldn't go back again except for lunches.
I was here for a Christmas event, despite it being very busy the food was incredible and the waiting staff were very friendly, attentive, and welcoming. Will definitely be back in the near future.
This restaurant has excellent food but it operates a Parking Eye scheme which is very unhelpful. I take my elderly mother with dementia out twice a week and no-where else fines you £100 for parking. I will not return (although I recommended to family and we've all taken Mum there half a dozen times in the past two months). Very sad that a good restaurant is let down by an unscrupulous parking arrangement,
After a wonderful visit to the theatre myself and three friends went for dinner to ceno I have been many times before and as always the food was excellent so delicious and well presented the staff are so professional and friendly and such a buzz and great atmosphere.Thankyou ceno for the best time.
We visited Ceno to celebrate my sons engagement,and it did not disappoint. Lorraine and her staff were truly exceptional and it was a very memorable day. Cenos is really one of the best roasts in Southampton without a doubt.