Burger King - South Ribble

We went for a quick lunch. First thoughts on arrival was the store looked like it had recently been refurbished.....pretty good first impression. Unfortunately the same couldn 't be said for the food or the service upon having an issue with cold, undercooked bacon xl burger. We asked for the burger to be replaced as it was anaemic and cold. Got given the replacement burger, for that to be even colder and still anaemic. The attitude of the manager, Kirsty I think was her name, was unhelpful and dismissive, no attempt to rectify the complaint. Ended up getting a refund, no replacement, therefore went without lunch. On leaving the store, the same manager shouted after us smugly 'thanks guys, bye ' with a grin. Not the act or attitude in fitting with management level anywhere. We will definitely not be back and recommend highly that nobody else does either. We tried to leave feedback on burger Kings own website, unfortunately, that wasn 't functioning either! Burger King......King of burgers you are not!

A few years ago this place was so disgusting I actually reported them to health and hygiene, they said they checked and it had been cleaned.. So I did a follow up and nothing had changed. The kitchen floor was so caked in dirt and congealed scum it was unreal. A slippery floor cone in the restaurant was covering a spilt coke that had gone BONE DRY so that had been there for days. Spilt white ice-cream on the machine had changed to what looked like a yellowish brown rock, must 've been months old.. Looking around at the spilt food and mess honestly I could write an essay about how disgusting it was. So years later aka this month I went back hoping it was under new management, it was even worse! So bad in fact that when the girl on the till asked what I wanted I had to point out all the bugs I could see crawling around in the kitchen. This is the Bamber bridge restaurant, my friend in Wigan 2 hours ago received a just eat delivery from her local branch and found a silverfish running around inside the box with one of the burgers which prompted me to write this. How are they still in business? Why the hell are people standing in there, looking around at the absolute contaminated filth and still ordering? Really does make me question the general public tbh.... Don 't believe me? Go Bamber bridge burger king it will blow your mind.

I had a disappointing experience at this restaurant. There were hardly any customers during peak time, which should have been a warning sign. The staff took a long time to acknowledge me and my order took forever to be prepared. The drinks machine malfunctioned and nobody seemed to care about the mess it created. The team worked slowly and seemed unhappy. My burger was ready long before the rest of my order, leading to it getting cold while waiting for the fries to be cooked. When I finally ate, the fries were too hot and the burger was lukewarm. Another customer complained about waiting for twenty minutes before being served. Staff only reacted when the manager intervened. Despite it not being busy, the lack of motivation was evident. The staff also used inappropriate language in front of young customers. The strange taste of my drink made me decide to leave it. I suggest either improving the staff’s attitude or consider closing this branch.

When you order something with the selling point , of Gourmet , you expect a high quality product. I ordered a Gourmet Pepper burger meal, and same meal for my wife. After an 18 minute wait for the food. I was presented with undercooked bacon, so under cooked it still have been Alice. And excessive dressing pooling aroynd the bun. I returned and expressed my dissatisfaction to the same and requested a refund. Alot of too and forcing ensued, finally gett8ng me the requested refund. All I would say, is that if by goung by the name, you expect a better quality meal? You will be sorely disappounted

The hygiene in the burger king is terrifying, I wouldn't go near it with a barge pole : Please be careful upon entry as the door mat is slimy, and almost slippy?