Loch Fyne Henley-on-thames

We stopped by the restaurant for lunch without making a reservation beforehand. The staff was able to find a table for us quickly. I enjoyed my pizza, it was cooked perfectly and the tomato sauce was delicious. If only the pizza had been larger, I would have given it five stars. I felt that the size of my pizza was on the smaller side.

We arrived at 7.45 as a none booked in couple! To be told that they had no dough!!! I got the impression that they had done their covers for the night and didn't want any more as they wanted to close early! A pizza restaurant with no dough! Come on they shouldn't be working there if they can't make up a pizza base!

It's a shame. We have always favored the Henley branch over Reading town centre as it is smaller. However tonight the service was chaotic and not as good as it used to be. The service was impersonal and rushed for example being asked how our meal was but not stopping to hear the answer! We had one pizza removed from the bill as it was not as it should have been and the mens toilets are very dirty and sticky underfoot. You could see other people had significant problems with their collection orders. I think the system was down. It's a shame but the restaurant is not as good as it once was when service was personal and chatty. The staff appeared very stressed which does not make for a relaxing atmosphere and I felt for them.

Always love pizza express, and had an especially good experience at the Henley restaurant recently. Came in for last minute dinner and drinks with friends the other week. We felt welcome upon arrival and were shown to a lovely cosy corner seat. The waitress was so fun and lovely, and had a laugh with us all making us feel very welcome. The service was brilliant, checking back and talking orders was all perfect. Brilliant food and drinks and all in all a lovely evening. Will be back. Thankyou to the team , we had a lovely evening.

Another excellent early dinner here with our young Son. Service was superb, pizzas were perfect. They were very busy on the Saturday evening we visited but if you’re reasonable and appreciate when it’s busy you might have to wait a little…we thoroughly enjoyed our dinner and visit. We regularly use this venue as our preferred Pizza Express location. See you soon.