Five Guys - South Euclid

Clean tables, coordinated staff and delicious food. The service is excellent

This young lady is always smiling and working hard! She needs some real recognition.

WOW! Fantashica's customer service out of this world! 10/10 Thank you Fantashica, you have a customer forever!

Not a good experience to say the least. After a 20 minute of not receiving my food and watching everyone else getting their orders, I had to ask where is my order? In response I was told my order was dropped on the floor and then and only then did they begin to remake my order. Upon finally receiving my to go order, I get home and tasted the fries and they were so salty they could not be consumed! A waste of my hard earned money, $7.69 thrown in the garbage.

I visited this location yesterday, in the past I have never had a bad experience at five guys however this was the worst time ever! I was trying to order 2 single burgers, 1 double, and 1 order of fries. The person that was taking my order kept repeating okay 3 patties right, and I repeated 1 double and 2 singles. After about several minutes I was so frustrated that I was ready to cancel my order and leave. At one point he said “ you are confusing me”. I then said I don’t understand how I am confusing you! I want 1 double cheeseburger and 2 single burgers. You keep saying 3 patties, and then he said oh I was talking to them, gesturing at the people preparing the burgers. I was very embarrassed as well as hearing grunts and groans from the people in line behind me! When I finally got my order which really didn’t take long) my fries were not the traditional serving that is spilling over in the bag, there were only enough fries to fill up the medium container! I will definitely not be returning to five guys after this humiliating experience!