Starbucks - South Bend

On a positive note, breakfast at Baker’s Restaurant on the ground floor was a delightful experience. Every morning, Erika and Hanna went above and beyond by bringing hangers for me and my team. Their attentive service made our stay much more enjoyable, and it was refreshing to see such dedication from these two women.

I placed and paid for my order, but they managed to take ten more orders after mine. I was the only one left waiting and when they asked if I had received everything, I told them no, I was still waiting. I mentioned that I work as a food service manager and that orders should be filled in the order they are received. After waiting 15 minutes for two simple sandwiches, I was told they didn't care and maybe I should come behind the counter to try working myself. This was incredibly rude and uncalled for. This incident occurred on Sunday, September 4th, around 11:00 AM. They really need to monitor the two young girls working there, as they had plenty of time to be on their phones while I waited.

Unfortunately we were not impressed. our room was cleaned once in the 5 days we were in the hotel (on the day before departure, after complaining). a purer bursts into our room without knocking the door or notify us before the entrance. we had so high expectations, based on our experiences in hilton hotels, both in the united kingdom and in the country. it was extremely disappointing!

I worked with dave and his team at doubletree to book a group reservation. dave could not work easier, and we really appreciated how responsive and flexible they were with our logistic plans that changed several times during the process. the location in the city is great and walkable everywhere you have to drive in the city.

This hotel is very comfortable, quiet, and clean. Our room was a standard hotel room, but it was tidy and cozy, offering a lovely view of the river. It seems to be a popular venue for weddings; during our stay, there were four weddings happening, one of which we attended. Parking is easy and convenient in a garage that is adjacent to and connected with the hotel. There is a nightly fee for parking unless it's included in a wedding package. Additionally, there's a skyway linking the hotel to the Art Museum and the Century Center located along the river, just across the main road.