Taco Bell - Smyrna

I love this location. Everyone here is so friendly and nice, and if I have a problem with the app they help out even if it's during a busier time. Plus the food always tastes really good.

They messed up a special order burrito, but unlike so many fast food places, they caught the error, told us, asked us to pull around while they fixed it, and then when they brought us our order they threw in a couple extra tacos for free. They really went above and beyond, and of all the TBells we visit this one is almost always in point with everything, from service to food.

Seriously this place needs NEW MANAGEMENT that cares or just close the location.No way that people are this lazy, unable to comprehend, or just don't give a care.It's called customer service!!! Provide customer with the best service you can receive.It's a fast food restaurant.People are only asking for their order to be correct. The extra bonus is your courtesy or going above and beyond.This place never has food... or people at the window that can place napkins or sauces in bag.Don't understand!!!!

Just got food from here tonight and when my food was delivered there so food missing and no sauce. This has happened so many times with this Taco Bell and I 'm so sick of it!! Its the night shift, I called to see why they messed up again and if they could fix my order and the girl was rude and smart about it. She just kept saying Ok K ok k ok k and What you want me to do about it !! What I want to it for that girl to be fired and this place to run right in the afternoon.

I door dashed from here after a long day of work where i was in my feet all day and when i got it half of my order was missing, we received no sauce at all, my drinks were wrong, and the items they got correct were cold and soggy. So when i called the worked on the phone, she was so rude told me to come pick up my fries and hung up on me half way through my sentence. And when I got there she slammed the window closed after she gave me my order!