Mezeh Mediterranean Grill - Short Pump

Mezeh was my go to spot for years. Being Jewish and missing Israel, this was a good spot to eat in the area. Today was my first visit in about a month and a half (traveling a lot for work had me away for a while) and see they changed their pricing, portions, and quality. The falafel was dry, I had to fight for normal servings, my typical $23 bowl turned into $28 dollars and I was only given a quarter pita piece. I marked one star because this is a place my dad and I love. He found it back in 2019 when I came back to the States and he’d always want to invite me here to eat. I spoke with him about my past experience and he also shared the same gripes except he said they weren’t very nice to him. Service is getting worse and worse everywhere you go and this is really the only place I’d frequent, this and Texas Roadhouse (of all places). I feel bad because this place meant a lot and now I don’t really want to come back. Cava is next door and kind of don’t like them either. So it’s tough not having a cool spot. Increase in prices for food that doesn’t taste as good and smaller portions.

Ordered and paid for the mezeh spread catering for pick up at 2pm…it wasn’t ready by 2:25pm. I asked how long it would take and they said 30-40 mins. Our party started at 2:30pm. I asked them to refund me and they told me to get the refund online. I asked to refund in store but they refused. They called management and then said it would take 10 mins to fulfill the order. I reminded them they just told me it would take 30-40mins? One of the ladies yelled at me to, “Go, just go!”.

Delicious food, generous portions and a fair price. Staff is friendly and helpful. This was my first visit and I’m already planning to stop in to pick up dinner later in the week.

Super healthy and delicious! This is my kids go-to for a quick healthy meal when we're on the go!

Slowest mobile orser service i ever seen. 30+ minutes for an order to be ready