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Bidra med feedbackThe booking on the Internet did not work, then I wrote several emails and asked for confirmation. Nothing came. No reaction. No confirmation no booking. But then I have an invoice. Instead of coming up against me, you were evil and rude and guilty of me alone. I would have been happy if I had offered a new date for the money as an excuse or compensation, but not that. Must be a 5-star hotel
I rarely felt so comfortable! We are sure to visit this great house for a short holiday. The hotel team is very courteous and great! You feel good. I can't really understand the negative recessions. For me and my wife everything was round. Since we don't live far away, we arrived clearly before regular checkin time. No problem. Room was ready and we could move in. The room is clean, spacious, the minibar included, self-baked cookies on the table (Christmas and a fruit basket stood ready. Right into the swimming paradise. This can be used throughout the day of arrival and also on the day of departure. Before checkin and checkout! This entry alone usually costs 144 euros for 2 people.... So (simple room 200, euro we paid a total of 56, euro including super breakfast for the night. Speaking of breakfast very delicious and everything you need! The roles were not these typical bakers of many hotels, but the Becker. That's right. We have seen many hotels from the inside. I can recommend this! Sure, it's not new and the interior doesn't reflect my taste. But here you feel comfortable and happy to come back! A real highlight of the spa is already available for guests of the hotel (for outdoors from 10 am). Today we had the first 10 minutes really the whole spa for us alone;
We were totally excited and felt very comfortable from the first minute. The staff is very friendly. We were particularly pleased that we had received the same room as last year. We look forward to it. Thanks to the whole team. Dear Greetings Kristin Reimer Rooms: 5 Service: 5 Location: 5.
A gift from my wife: Overnight in the deluxe room at Gran BelVeder, we booked another night. Of course, the special highlight is the use of the Baltic Sea thermal system (only for hotel guests). A direct access allows you to leave the bag in the hotel room and only take the most necessary. The hotel itself is top: the staff is friendly, polite and always had an eye on the fact that my wife did not come along when I ordered something special. The flowers ordered were also not mentioned before my wife, but only when I spoke directly with the reception. The rooms are clean, the beds relax. The restaurant and the bar invite you to enjoy and stay even if the evening card never corresponded to our taste (we delivered us outside). As a guest you will be super supervised and advised at any time. We can only recommend a visit. We were very satisfied and will certainly come back.
I had booked 2 double rooms for my daughter's birthday. Because of a Grippal Infect, I wanted to rebook. Unfortunately, Mrs Nena (reservation management) was unable to rebook. In a very unfriendly way, I was informed that I must cancel the booking (80% cancellation fees) and then make a new booking again. With such business, the hotel has definitely lost me as a customer.