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Bidra med feedbackBeen here a few times and the coffee is always good and the workers are kind. However the last two times I’ve been there so has a man who seems to be the owner, and he is not nice. He’s very gruff and honestly rude. First time I thought I caught him on a bad day but by the second time I knew it was just his personality. One of the times he took my order and when I asked the syrup flavors (which I asked because sometimes they have fun things like elderflower) he said “the regular stuff that’s everywhere” in a super demeaning way to brush me off and then a girl from the back told me the syrups as he rolled his eyes. The second time he just pushed past me to walk in. So weird. I don’t understand why someone like that would open a business that’s customer facing. The workers making the drinks clearly keep a distance from him too.
Very nice coffee shop with baked goods. Came here for the first time loved it. Just wish there was a seating area or at least outside of the place. The Clyde was amazing! Highly recommend if you love espresso and hot chocolate! I also got the cinnamon monkey bread that was good. No inside seating, strictly a take-out counter, but near a small outdoor seating area that's across the street there's also a walking trail that's a few blocks away.
In order to support a local business I buy my drip coffee beans here and sometimes a coffee. Sometimes I buy my espresso beans here and grind at home as I do drip beans. When my espresso grinder died I had them grind for me for espresso, they ground them on an uncalibrated grinder and pulled 1:2 shot in 11 seconds. Total garbage, then after throwing that bag away I bought another and had to tell the clueless employees to set it to Turkish or in between, they seemed to not even know what 18g in and 36 out even meant, which explains why I always thought their espresso was no good. A friend sent me a bag of beans as a gift and they refused to grind for me, even though they had wasted my money grinding their own beans poorly without even offering to replace when I went back. What an absolute abomination of customer service. I have forgotten more about coffee than this place and they just lost out on thousands of dollars of future business. Absolutely no one seems to understand the concept of being a customer focused small local business. Good luck.
The man at the front door has no people skills. As I am standing there, in the cold, waiting to place an order, he comes out greets a friend, goes back in to chat with colleagues. Comes out to give someone else their order, looks at me, and gives a gruff “how can I help you”. No, friend, how can I help YOU, by patronizing your small business. And, he gave the wrong order second time it has happened to the barista.
Watery coffee and lattes. Had to go to another coffee place directly after. Bummer because I had high hopes based on great reviews. Hopefully it was just a fluke.