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Bidra med feedbackThis was an exquisite candy shop that totally blew my mind. All the chocolate is house made and they have amazing toffees and candies. You won't find anywhere else
Loved it. The staff are friendly and helpful. Take tour pic with Lenny the chocolate moose. He's amazing.
This morning, I returned to the store to explain that I received the wrong candy and requested an exchange for a different type of candy. Unfortunately, I was told they couldn’t accommodate that request. I then asked to speak with the manager, only to find out she was unavailable. They provided me with her name and contact number, so I called her and explained the situation. She mentioned that she would need to check with the owners about a possible compensation in the form of another candy. After speaking with them, I was informed that they would not offer any compensation. I had paid $28 for a pound of candy that wasn't what I ordered. The bottom line is that Len Libby clearly does not prioritize customer satisfaction. They showed no interest in resolving the issue properly, which is why I am writing this review. TWO THUMBS DOWN!
This candy store is dangerous!!! Do not enter, unless you expect to leave with lots of sugary, decadent, delicious sweets and a much lighter wallet! Oh my goodness this store has everything! And everything is absolutely wonderful. I highly recommend this candy shop for all your gift needs and to meet the needs of your own sweet cravings. A must visit if you are in the area.
The chocolate moose and bear cub scene was awesome, the kids were so interested in it! The staff was very friendly and sweet. There is a ton of homemade chocolates and some other food goods, as well. They had some fun Maine related decorations and knick knacks to explore all at prices to be expected. The truffles were AMAZING.
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