The Cheese Steak Shop - San Ramon

Just had a King W/peppers. Outrageously great!!!! Called after finishing the first half just to thank them. On point for Cheese Steaks!! Stop in and see these guys, you won't regret it.

We placed an order over the phone for pick up. Gave instructions what we wanted on all 4 sandwiches and fries, a young fellow was very rude and took our order. Not an inch of customer service in him DONOVAN). Arrived to pick up our order. DONOVAN greeted with the silent treatment, not even greeting the customers walking in. He was busy chatting with the younger gentlemen preparing the sandwiches. I ask him is the order correct with what we wanted on each sandwich. His reply was Yea, I paid and left. Arrived home and had a feeling that it was not correct, sure enough, they made the sandwich whichever way they felt. Now this will be the third time I have given your establishment an opportunity. I have all receipts, pictures, dates and times to match every wrong order. I hope you read this and make some some changes in the way you hire especially being an absentee operator which is going to kill your business.

Friendly service. Good food. Will be back when I'm in the area. Best cheesesteak in the Bay Area that I've found so far.

This is my favorite Cheese Steak shop. It hits on flavor, speed and service also these guys seem to be having a good time.

Very filling. Greeted me as I walked in the door. Sandwich was done