Burger King - Salt Lake City

I had a terrible experience at this restaurant. The service was very poor and the manager was consistently rude to me and other patrons. Additionally, they were constantly making mistakes with orders. I will not be returning to this place.

One of the worst fast food experiences I've had. Taking my order she was very rude and snippy with her remarks and responses that she had and had to tell her again three times because she was busy having a personal conversation with another employee that I could hear through the speaker. Finally got our food and everything was there, but I got two large fries that were literally half full. The fries weren't even past the top of the cardboard fry box. Skimped out on toppings on the burgers too.. not the best location.

The new building needs the staffs service to match its nice remodel.. we ordered combos and the Big King special but the the cashier didn't seem to know what she was doing. We then received soda cups that were only 3/4 full, our Whoppers were the driest ever and our Big King sandwiches looked as if they were thrown together. I love Burger King but this shop needs some training.

So I go to this location because it is close to my house, and I do get that I'm not paying a lot for the breakfast sandwiches that we get, however when they don't put how long the sandwich has been sitting there, it tastes like it's been there for 30 minutes or longer at that point I'm paying too much. When I ask for fresh, I expect just that fresh. If I have to sit in the drive thru an extra five minutes even at the end of the day it was worth it. I don't want to be told it's fresh we only sell fresh! Then when I asked for sausage and the screen even says sausage, why do I not only get not fresh, but I get bacon! I have had numerous wrong orders here, my sandwich is messed up if I get the original chicken sandwich and I asked for cheese bacon and tomatoes, I just paid an additional $2 for those condiments, and the only is it not fresh squished and I don't have what I bought. Then when you attempt to call to complain so they can do better the next time, it rings and rings and rings and then goes to a fax machine. Then they asked two days later when somebody finally answer the phone, well do you have your receipt, hey I never got a receipt, and I threw the bag away obviously I am not going to let food set for two days while I wait for somebody to answer the phone. They need to step it up, there is way too much competition around to be getting everything wrong every time! If I ask for a Whopper with cheese no sauce no mayonnaise no ketchup, and I asked for a Whopper with cheese, please put sauce on one and not sauce on the other. Instead I get both with no sauce? Not fresh and squished! Maybe at this point I stopped calling the store and I will start calling corporate I know that I will not be returning anytime soon which is a shame because I really do like the options I have what Burger King!

I ordered a spicy chking, and they gave me a normal chicken with the spicy sauce. it was literally after I had ordered it wasn't even fresh. I have a good burger king.