Firehouse Subs Se Commercial - Salem

At 1 o'clock at Firehouse Subs at Labor Day. The owner took our order and repeated the order back to us. Two chicken sandwiches on white. We got our lunch home and started eating it. It wasn't up to the usual standard. We eat there often and always recommend it. The bread was wheat, not white. There were very little chicken and very little salad. The taste was off. My husband phone Firehouse. The owner accused the staff. He was the one who made our order! He didn't offer anything. He wasn't pleasant. That's it. I'm really surprised. If you go there and the owner, about 60 the subs. Be careful!

Ordered about her app and said I would pick up at 1:30. But at 1:30 the sandwich was cold. No outdoor seating (at least in October), and the TV inside audibel played ads all the time.

At 1 o'clock at Firehouse Subs at Labor Day. The owner took our order and repeated the order back to us. Two chicken sandwiches on white. We got our lunch at home and started eating it. It wasn't up to the usual standard. We eat there often and always recommend it. The bread was wheat, not white. There were very little chicken and very little salad. The taste was off. My husband phone Firehouse. The owner accused the staff. He was the one who made our order! He didn't offer anything. He wasn't pleasant. That's it. I'm really surprised. If you go there and the owner, about 60 the subs. Be careful!

Tried something different. I usually get meatball sub. Tried smokehouse brisket and cheddar pairing with mac cheese. Sandwich was delicious; mac cheese was rich. Service was great and staff was friendly. Didn't wait long.

Not sure why I heard so many good things about this place. The subs are average but good, take way to long to make (7 minutes for two and no one ahead of us) and are just average. The mac n cheese is bland for supposedly having 5 cheeses. You have to put the bread crumbs in, the noodles are done and not mushy but the cheese sauce was just blah. We got the Jamaican jerk turkey and a turkey self design my daughter made up...hers was better, still both just average. Not worth the wait.