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Bidra med feedbackVery clean and service was amazing! We used to go to the old building and decided we would make the 30 minute drive to this one! The staff and service was the best. The owner is a very kind hardworking man and I will be here more often!
The pizza was SHOCKINGLY good. It has kind of a detroit-style crust. Lots of melty, stretchy mozzarella cheese. Basic but good sauce. The restaurant itself is bizarre. Seems like people enjoy it for the nostalgia factor and so kids can play on the various arcade games inside. Very old-school. I would not eat inside, just take-out. They are now closed, though, sadly enough!
Service: Dine in Meal type: Lunch Price per person: $1–10
There were two women's running the place all by themselves. Doing a superb job. Friendly, accurate, efficient. They deserve a raise, paid vacation or at least more help. Thank you, Ladies!
My family had been loyal Happy Joe 's customers since the 90 's! I worked there for 14 years and my sister for 6 years. It was our go to place for birthdays, family dinners, holidays, etc. We couldn 't go one week with out their pizza. Sadly, we no longer go to Happy Joe 's or eat their pizza. Too much has changed with the quality of the food and customer service. After working there for so long, I can comment firsthand on what has changed drastically with new ownership. Employees: The previous owner really invested into his team and the customers. He truly cared about each person that worked there and walked into his establishment. Every person that worked there was hired through word of mouth good quality workers. The employee retention rate was absolutely amazing. No one ever wanted to leave and stayed for 5 plus years, even as teenagers. I don 't know their current hiring process, but somehow they are finding people who aren 't very friendly or management isn 't pushing the important of customer service. Even just a simple smile. It is Happy Joe 's after all. Food Quality: The pizzas now taste and look different, the salad bar is not fresh or lacking. The previous GM who was let go, had been there over 40 years and worked every single weekday. She would train employees to keep the salad bar in pristine condition with only the freshest ingredients. The buffet was constantly stocked with new, fresh pizzas. If pizzas sat on the buffet for too long we had to throw them out and replace them. The dough was made daily by one of the dough boys. A lot of the current pizzas I can tell are flat, which is usually from using frozen crusts, not fresh dough. The pizza makers were taught to measure, measure, measure all ingredients to make sure to use the proper amount of cheese and toppings. Managers were sticklers about spreading the ingredients evenly across the entire pizza so each bite had the same amount. The saucing was a technique many of us had to learn to master and properly spread the sauce evenly all the way to edges so the crusts wouldn 't burn. Some of the ingredients currently don 't seem like the official Happy Joe 's brand ordered. They seem like they are random store bought, which really makes a difference when you are used to a certain pizza tasting the exact same for years. Customers can tell. When I was there all the employees also making the pizzas, would be sure to dock the pizzas well to prevent the dough from bubbling up, messing up the pizza. The employee who was placed on oven duty would always watch each pizza cooking in the oven, to be sure and pop any bubbles while cooking to prevent cheese and ingredients from moving and messing up the pizza. After coming out of the oven, the specialty pizza toppings like the taco chips were always correctly measured afterward as well. All the pizzas coming out currently do not seem consistent. Cleanliness: We were always taught to have certain closing and opening procedures to keep the restaurant in top shape and clean, sanitized. Each night we had a checklist for the people working the floor bussing tables, the kitchen, and in back. An employee couldn 't leave until their checklist was completed. I 'm not sure why some things aren 't being done and skipped over but probably due to management not enforcing or employees not being trained properly to do this each shift. I know in all 40+ years that the previous owner handled the business, they never fell below an letter A restaurant rating... which meant the restaurant is clean, up to code, and free of violations. I really hope the current owner and management make proper changes in employee hiring training, customer service, food quality and cleanliness. I don 't think just because I am a former employee that I am the only one that can tell the changes. I think customers who have been going there for decades can tell too. It 's just sad! : I want my Happy Joe 's pizza!