Jack's - Saint Helena Parish

I stop in here all the time and love how fantastic the service is! The workers are always friendly to me! Food is always hot, and the fries are absolutely scrumptious, too. The only problem I've ever had is the cheese dust never seems evenly spread, but beggers can't be choosy! If you want some good eats, this might be your stop.

The customer service has gone to hell at this Helena location. The manager Shelly is so rude and nasty. She's hard of hearing, l repeated my order at least three or more times and she still got it wrong. When l called back to make her aware of it she got angry and said don't call back harassing her.lm. like lady go back and listen to the cameras and you'll hear what l said. Then she called one of the upper management employees a nobody. I was like wow where do that do this at besides a low budget restaurant like this. Jack's ya'll need to do Better!!! She needs to represent this family restaurant chain better than this. Helena deserves only the best and this ain't it.

They were shorted handed with only 2 employees who were in training while I was and even though the service was slow they did an amazing job, I wish I had gotten there names, but they did awesome compared to how many orders they were making ??

Why is the wrap so small. 5 dollars for something that is finger food. It literally wouldn't even fill my 9 month on.

Very friendly, and my order is always correct, from special instructions, a huge plus in my book..