Lulu Kitchen - SAG HARBOR

Early reservation; no soup, no Prosecco by the glass, no specials. Very limited menu. Didn’t order the bit of attitude that was served. Was looking forward to this dinner but did not live up to expectations. Disappointing! Price per person: $50–100 Food: 2 Service: 1 Atmosphere: 3

I really wished the previous review about discrimination of service dogs was a fluke, but unfortunately, I experienced the same today, albeit in a different way. I put in my Resy notes that I have a medical alert dog (certified by an organization that allows me to travel INTERNATIONALLY with my service dog). She is trained to work from a carrier as it fits my lifestyle as a Ph.D candidate. When we arrived, the manager said she couldn’t be in a carrier and was going to seat us by outside seating. I repeated “she’s trained to work from her carrier,” and no other establishment in the world, i.e. London, Japan, Switzerland, Taiwan, let alone the Hamptons, has ever had a problem with this. In fact, it’s what most establishments prefer. However, the manager repeated “MY rules — no carrier, all four paws on the floor.” I asked again about the carrier and he said “no carrier, IF your dog is trained, then this shouldn’t be a problem.” To the manager, I wonder if you are aware that “YOUR rules” do not apply according to ADA laws. You cannot dictate if my service dog works from a carrier or out of one, as most establishments know, including airlines, which we frequent. Please educate yourself on ADA laws before dictating how my service dog can do her job. Also, if you were testing us to see “if” she was actually trained, you’ll find she laid perfectly at my feet during the entirety of our dinner. After spending years getting her internationally certified as a service dog and years of traveling abroad, I know my rights. Please learn them — on behalf of everyone with disabilities. Do better. Ruined the evening. Thank you.

Awesome place to eat in the Summer. Service: Dine in Meal type: Brunch Price per person: $100+ Food: 5 Service: 5 Atmosphere: 5

Must make the reservation before you go there! Meal type: Dinner Food: 4 Service: 4 Atmosphere: 4

I dined with a group of lady friends and we loved everything about the food, service and atmosphere! Have been before and will return again. Food: 5 Service: 5 Atmosphere: 5