Taco Bell - Royal Palm Beach

This is INSANE. If there was a MINUS 10 STARTS I would’ve select it! I just purchased not 1, but 2 crunchwrap Supreme and this is what I receive, PURE GREENS ZERO MEAT! Not even black beens AT LEAST! Also, I order some cinnamon twists and they throw them inside the bag . This is the most disgusting TACO BELL there is! NEVER AGAIN! $20.50 RETURN THEM!

Do you like having to guess if your Taco Bell is open, because the employees intentionally leave all the signage lighting off? Do you enjoy eating in 47° degree weather every single time you visit a place? Are you a fan of hearing the ‘N’ word repeatedly, constantly, nonstop between employees? Well if so, then you’re in LUCK! This Taco Bell offers all of that, with none of the customer service frills! So come on down, to Royal Palm Taco Bell, and get your dose of garbage service and experience TODAY!

Everytime I go to this Taco Bell, I swear it will be my last time. Unfortunately, it’s a minute from my house, and convenient. This time is truly my last time. I waited on the drive through line for a solid 15 min before heading to the order screen. I finally get there and I sit for another 8 minutes, saying “hello” multiple times before finally someone offers to take my order. No apology or anything. I give my order, repeat my order, and get to the pay window. The male takes my card, and I see him and the female that took my order dancing behind the window and completely having a full out conversation. Finally he returns my card, hands me my food, but with no bag! I asked if he can bag the food because I have to carry 3 boxes, and three sodas, plus random tacos with no bag while carrying a baby in my arms. He looked at me like I had 3 heads when I asked for a bag. Is it unusual to hand all that food to someone in a plastic bag? I kid you not, the bagging took another 5 min. I watched him do it, and I feel like he intentionally took his time. He flattened the bag a good 10 times. Needless to say, I get home, my tacos are all completely wrong. I asked for nachos instead of cinnamon sticks and got cinnamon sticks. The food was completely cold. I have no idea how they remain in business.

Drive through employee complained multiple times about us ordering 10 tacos, and when she explained how they need to make more potatoes, I finally received my food to find spit folded up in a napkin with a outline of lipstick on it. See attached photo, pretty this is a punishable crime, especially since the pandemic. Do not come here.

I arrived at taco bell around 7:30 pm, as usual there was a long wait but that 's fine, it 's happened before in the past, so I waited. By the time I got to the window it was 8:11pm, almost 45 minutes in the drive through, it looked like the manager was giving out orders in the lobby and other employees were in the back doing I don 't know what, I had eventually lost my patience waiting when I see 2 employees and the manager standing around having a fun conversation tossing around sauce packets, I flagged down one of the employees and just asked for my refund, the manager all of a sudden points to my bag of food, like how convenient it 's ready now, I let them know I do not want the food anymore just my refund, the cashier tells me they are short staffed, I said that 's fine, but it 's taking too long, to which the manager walks over and starts my refund, stating it 's not like your food is gonna be ready in 2 seconds oh, your right, 45 minutes and I should have been more patient. Also if your so short staffed why did 2 employees and the manager find time to have a fun, casual conversation?