Feedback
Bidra med feedbackCommunication is the key between you and your customers. Do not pay the phone bill or ignore the phone that your customers are able to reach you so that the three stars. Otherwise, the customer service is a bit hit and miss, but usually good. Treat your people well, take care of them, so they are better equipped to take care of your customers. Please train your employees on consistent pizza making up to the pizza sizes and in any case how to cut a freak pizza properly and completely.
Starting yesterday, I went in there to get pizza for my family, they were extremely rude. Went back today, thinking maybe they were just having a bad day yesterday. I paid for a deep dish Hawaiian pizza but they gave me an undercooked normal Hawaiian. I proceeded to call them to get it remade and the correct pizza. They hung up on me while I was explaining the situation, called the second time and talked to a manager they said they would make one when we got there mind you we waited 30 min for the original pizza), we tried to call back but not once, not twice ?.. 5 times. All 5 times they hung up on us.
21 April 2022: walked in and bought a classic Hot N Ready pepperoni. I have photographed the more photogenic half. Note the inconsistency of the cut, the underdone crust, and the preponderance of sauce laid thick at the edges. The cuts did not pass through the pizza, so each slice had to be ripped. The texture of the dough was both hard (but not in a crispy way) and soft (but in a doughy way). The half I ate first, which I undertook to do in order to mitigate my anguish, suffered from bald spots in the cheese. It?s difficult to assess who carries the most blame here. On the one hand, someone in the kitchen is clearly not making pizzas correctly. On the other hand, if management offered better training, wages, and/or benefits, they might secure more competent staff. Two stars rather than one because I ate it and did not get sick. ????
Ordered sticks and slices and when I got home I had a 2 inch strip of sticks and 4 HUGE slices of pizza. A little attention to detail would be appreciated. Next time I'll go to Clinton instead.
I ordered a pepperoni pizza with stuff crust and cheesy bread. When I got home it wasn?t cooked all the way. I was half cooked dough. So I went back and asked for another and to just cook it a little extra this time. No issues, they did just that. Got home AGAIN and my pizza was better than the first time, but the breadsticks were raw dough. I get this location is busy, but y?all trying to get me sick?!