The Great Greek Mediterranean Grill Rocky River, Oh

Food always delicious warm hot fresh Haven't had anything bad from 5he lemon potatoes fantastic souvlaki shrimp and chicken so flavorful dolamites wonderful. Buy from them ay least every other week

Ordered food via GrubHub. I understand that any delivered food is not going to be piping hot, but I would hope it would at least be warm. The distance from the restaurant to my home is negligible and the driver was extremely prompt, but the gyros were lukewarm and the dolmades was actually COLD as if it was taken straight out of a refrigerator. I have never ordered from this place before and from this experience, I won't again. The flavor of the food was wonderful, though, so maybe only eat on site for hot food.

Food was lukewarm and appetizers were actually cold. Flavor of the food was good, though. I may eat on-site, but I won't order delivery from this place again.

The wrap was delicious but the rice I got as a side dish was very salty.

Been going there since the opening a few years ago, it seems they really need some Adult management...the food has stayed pretty consistent always presented nicely and large tasty portions...but the Customer Service just isn 't there. Went there tonight and was being waited on by a nice young guy and from out on the patio came in this very unprofessional young blonde girl...yelling at the guy that he wasn 't putting our order in correctly and we wouldn 't have feta fries as part of the combo, all awhile twirling her long nasty hair in her hands and from one side of her head to wrapping in around the other side, she never washed her hands, put on gloves but continued to twirl her hair while getting food ready for take out and to serve at the tables. She was barking out orders and playing with her hair as if she owed the place. She needs some serious training on customer skills, and food service; and I 'm sure she doesn 't possess a Serve Safe Certificate???...need I say more...Oh and from a somewhat recent phone order...it seems that you get told to place your order online as it 's too difficult for them to take the order and process a payment manually on the phone.And, restaurant 's are wondering why they get the reputations they do...