Philly Pretzel Factory - Rocky Point

It's probably best to visit the restaurant in person because when you order through DoorDash, the food tends to arrive cold and not very fresh.

I ordered from here for the first time. Unfortunately, 2 out of the 3 pretzel dogs were as hard as rocks. The mini cheesesteaks had great flavor, but the dough inside was undercooked. The pepperoni melt was decent, but don’t expect it to resemble the picture.

I ordered two pretzel hot dogs, but the pretzel dough was very undercooked and inedible.

A big shout-out to Nick and his team! The soft pretzels are delicious! To those who have posted negative reviews, I encourage you to reach out to the store directly to address your concerns before taking to the internet with your complaints.

Thank you for the platter I ordered today for my custodial team at Centereach High School. I apologize for any confusion during the ordering process, as I'm a first-time customer! I hope to become a regular. Thanks again to your staff!