Starbucks - Riverton

Everytime I go here they mess up my order. I order the same thing. A white mocha with a pump of vanilla because I hate chocolate. They always give me a regular mocha with vanilla and I hate it. On top of it their tip menu forces you to tip at least a $1 for mess ups and every time I bring my dogs they ignore them and never bring them a pup cup.

This used to be my go-to location. The older blonde woman who 's been running the window feels like family. But I will not be going back after today. I put in a mobile order for four drinks, about a minute before entering the drive thru, expecting there to be a wait. With our different tastes and being relatively new to the world of coffee, mobile ordering makes it easier to spend time looking at a menu. We were asked to pull to the front of the store while our drinks were being made, which we did so happily. We were not treated any differently than if we had ordered four drinks through the drive thru or at the counter until our drinks were delivered to us. The barista said "Just so you know, in the future I need more than a minute to make these. "We hadn 't complained about the wait. There was no one in the drive thru before or after our ten minute wait. Again, waiting happily. This comment made us feel defeated and like we had ultimately wasted their time by ordering. And even after all this, our hot drink didn 't have a sleeve and we were missing a cake pop so I had to go in. I asked what the difference was between ordering in the drive thru and mobile ordering four drinks. She said it 's about being considerate to the baristas, which, believe me. I 'm the last person to want to put anyone out or make anyone 's job harder. "There were customers in front of you. "I wasn 't meaning to butt in line or ruin anyone 's day. I 'm still very confused about the encounter and upset. After working in food service, I know how tickets come through. I hope I never made any Dashers or anyone who made an online order at my restaurant feel like this.

Girl with dark hair gave me a cookie crumbl instead of a mocha frap then said it was basically the same thing and called me hun. she was very rude.

Allowed me to pull the shaders down when I had a headache dope

You people need to FILL THE CUP. I don't care if you don't want it to spill. That's my problem. Stop scamming people and FILL THE CUP ALL THE WAY