Pret A Manger, Richmond Upon Thames

I regularly order a hot drink and eat from their lunch/ dinner menu. A delicious and affordable option in Richmond making it one of my favourites to dine in or take out for a picnic on Richmond green during the week warmer months. The upstairs has really comfy seating too (for remote working)! Friendly regular staff with a warm atmosphere

I know Leon can be hit and miss, but this was definitely a miss. Caribbean Chicken Curry and Chilli Chicken were basically both bland chicken and rice, no flavour at all. Dismal.

First visit to this branch and I was impressed with the quality and quantity of the portions. The porridge pot was jam packed and the team cut the toast ‘properly’ : . Friendly staff and easy listening tunes in the background. From the nearby train station it’s a 5 minute walk and I will be visiting again when I’m back in the area.

They got my order wrong: I ordered barbeque chicken they gave me chilli con carne. The staff at this place rope the upstairs off during less busy periods so that they can use it as their own private social space, which in my view reflects poorly on their attitude to the customers.

I was blown away by the service provided by the lady and the manager when my friend and I went. There were some issues with the code I wanted to use on the app but they were very understanding and allowed the discount over the counter. The food arrived really fast with an extra treat