Firehouse Subs Richmond Center

The service was bad. I ordered a big club with extra bacon and no mustard, and I have a medium with regular bacon. The extra star is just because it tastes good

Order a kids COLD ham cheese sandwich $9 dollars. Had to go back in and was given a hard time because they warmed the sandwich after I requested a cold sandwich.I asked to have a new one made and the employee was rude and wanted to debate with me about the sandwich. Management needs to train retrain employees on how to treat customers.

Great staff, food and customer service. 3/29/2022 Today would be the first time my sandwich was absolutely horrible. Tuna should not be brown or chewy! Quality is starting to go down hill. This was my fav sandwich place. My husband still eats here but I will not anymore.

We had their Phenomenal Beef Brisket 10"er (me) their Super-Tastey Ham 10"er (according to M'Lovely) sammies today. Loved the decor. Took many many photos. My family has an affinity towards firemen due to my Father's brother, my Uncle Phil, was a Captain for the Cleveland Ohio firefighters!!!! RIP Uncle Phil!!!!!

We came in on a Tuesday evening at about 1930 after about 9 hours of travel. Without being overly effusive and perky, we were greeted warmly and made to feel comfortable. This was the first time I've been in a Firehouse Subs, and I appreciated having a moment to look over the menu board without feeling rushed. Our food was prepared quickly and tasted good. Plus, I love the way you give back to the community! Thank you, and see you again sometime